By EDY SARIF
Golden Arches targets 50 franchised outlets by 2012
JAYA: Golden Arches Restaurants Sdn Bhd, the operator of McDonald’s in
Malaysia, is increasing its advertising and promotion budget by over
10% this year compared with last year’s RM35mil budget to strengthen
its position and woo more customers.
Managing director Azmir
Jaafar said given the current economic slowdown, the company had to do
more although business was still positive with more new outlets planned
this year and in the future.
“We plan to expand from 17 franchised outlets to 40 to 50 in three to four years,” he told StarBiz yesterday.
currently had 186 outlets nationwide, serving about 6 million customers
per month and employing about 8,000 workers, he said.
last 12 months, 13 new outlets opened in Malaysia employing 1,000
people. We are still focusing on densely populated areas like the Klang
Valley, Penang and Johor Baru for new outlets and currently, our market
share for these areas is more than 45%,” he said.
He added that
McDonald’s Malaysia was targeting 15% increase in its business this
year as the current market situation was a bit difficult.
the last three years, we achieved more than 20% growth (annually) but
this year, our target is a bit lower due to current market condition.
However, we believe there are still opportunities to grow much bigger
and the target growth of 15% this year is achievable,” he said.
Malaysia is targeting to open 10 to 15 new outlets annually and
currently, the company is investing about RM5mil per year for training
Meanwhile, McDonald’s Malaysia yesterday hosted
a media visit to its main supplier MacFood Services Sdn Bhd’s food
processing plant in Subang.
MacFood Services is ISO9001:2000
certified and has been awarded the Veterinary Health Mark by the
Veterinary Services Department.
Azmir also said all products
served at McDonald’s outlets strictly conformed to the Islamic Halal
requirements by Jakim (Department of Islamic Development Malaysia).